HOTMAIL USERS - PLEASE READ
If you contact us using a Hotmail email address, please note that our replies may get sent to your junk or spam folder. Please check these folders or add us to your safe list.
We're here to help!
We pride ourselves on 1st class customer service, so we're never too busy to answer your queries.
Whatever your enquiry, just email us at firstname.lastname@example.org and we'll get right back to you, normally the same day.
Alternatively, why not try our FAQs to see if there's an answer to your question?
Please note that, in order to keep our costs low, we do not provide a telephone service. We would also ask you to email us, rather than write to us by letter, as there may be a significant delay in receiving a reply to your letter.
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Please complete the form below, including your Order ID wherever possible, as this will allow us to handle your query much more efficiently.